Why ICORP Security

Active Workforce Pro (AWP)

ICORP’s Exclusive Security Operations Platform

Active Workforce Pro (AWP) is ICORP’s proprietary workforce and operations platform, purpose-built to manage, monitor, and optimise security services in real time. Designed specifically for the complexity of modern security environments, AWP goes beyond standard rostering or reporting tools; it delivers full operational control, compliance assurance, and live visibility across every site.

Unlike off-the-shelf systems used across the industry, AWP is fully customisable to each client, site, and operational requirement, allowing ICORP to adapt quickly to changing risks, environments, and service expectations.

Built for Customisation, Not Limitations

What sets AWP apart is its flexibility.

Every site can be configured with:

• Position-specific instructions and requirements
• Custom reporting formats and workflows
• Site-specific compliance rules
• Tailored training modules
• Unique patrol routes and checkpoint systems
• This means AWP doesn’t force operations into a fixed structure; it adapts to the client’s environment, whether it’s a commercial building, retail network, infrastructure asset, or major event.

A True Operational Advantage

AWP has become the backbone of how ICORP delivers security services. By combining workforce management, compliance, technology, and real-time operations into a single platform, AWP enables:

• Faster response times
• Stronger compliance control
• Improved workforce accountability
• Data-driven decision making
• Scalable operations across multiple sites

Why AWP Matters

Most security providers rely on fragmented systems or manual processes. AWP brings everything together, customised, live, and fully integrated. This gives ICORP a level of operational control, transparency, and adaptability that sets it apart in the industry, and ensures clients receive a smarter, more reliable security solution.

• Features:
• Live tracking
• Incident reporting
• Compliance dashboards
• Client Portal (what clients see)
• Reporting & Analytics (heatmaps, KPIs)

AWP Features

AWP connects every aspect of security operations into one seamless system:

• Roster & Workforce Management

Live scheduling, shift allocation, and attendance tracking with real-time updates, ensuring full visibility of workforce deployment at all times

• Live Operations Dashboard

A centralised platform displaying guard activities, attendance, welfare check, incident as well as operations reports, enabling rapid decision-making and coordinated responses.

• Guard Management & Live Tracking

Real-time GPS tracking, geofencing, and NFC checkpoints provide accurate verification of guard presence, patrol completion, and on-site activity.

• Incident & Activity Reporting

Digital reporting tools capture incidents, inspections, and daily activities instantly, supported by analytics for performance insights and continuous improvement.

• Compliance Dashboards

A centralised platform displaying automated verification of licences, certifications, and working rights, with alerts to prevent expired credentials, ensuring full compliance at all times.

• Training & Development (LMS)

Integrated learning platform with 200+ courses, fully adaptable to site-specific requirements, ensuring guards are trained, compliant, and operationally ready.

• Client Portal

Providing transparent, real-time access for clients to view operations, reports, compliance status, and workforce activity, strengthening trust and accountability.

• Performance Benchmarking, Heatmaps & Site Optimisation

Tracks KPIs across sites and visualises incident data through heatmaps to identify high risk areas, measure performance, and refine security strategies for better outcomes.

Compliance & Governance

Licensing & Certifications

ICORP Security – Accreditations & Certifications by Jurisdiction:

• VIC – ICORP holds a Victorian Private Security Business Licence and Labour Hire Licence.
• TAS – ICORP holds a Security Business Licence.
• NSW – ICORP holds a Master Security Licence.
• ACT – ICORP holds a Security Master Licence.
• QLD – ICORP holds a Security Firm Licence and Labour Hire Licence.
• NT – ICORP holds a Security Firm Registration.
• WA – ICORP holds a Security Agent Licence.
• SA – ICORP holds a Security Firm Licence.

In addition to the above security licencing and labour hire licences, ICORP have current certificate of currency for Work Cover in all states and territories as well as motor vehicle insurance, $20 million Public liability insurance and $10 million Professional Indemity insurance Subcontractors used by ICORP are subject to the same licensing, certification, and compliance requirements in each respective state or territory.

Workplace Health & Safety (WHS)

ICORP Security operates a robust and ISO-certified Occupational Health and Safety (OH&S) Management System, holding the OHSMS ISO 45001:2018 certification. This certification, awarded by Integrated Quality Certification Private Limited, an accredited body under the Joint Accreditation System of Australia and New Zealand (JAS-ANZ), demonstrates our commitment to maintaining the highest standards of workplace health and safety.

Our OH&S framework is designed to provide a safe and healthy working environment for our employees, labour hire staff, clients, visitors, and any other individuals who may be impacted by our operations. We proactively identify, assess, and control workplace hazards through a structured and continuous improvement approach, ensuring compliance with all relevant occupational health and safety regulations.

Key elements of our OH&S system include:

• Measurable Safety Objectives and Continuous Improvement

ICORP Security establishes clear and measurable safety performance objectives and targets. These are regularly reviewed to drive continuous improvement in our OH&S performance. Regular workplace inspections are conducted during projects, allowing us to promptly identify and mitigate potential hazards.

• Comprehensive Training and Awareness

All ICORP employees receive training on health and safety matters relevant to their roles, ensuring they are well-equipped to manage workplace risks effectively. We also ensure that contractors are fully aware of potential hazards associated with their work and the necessary control measures to maintain safety.

• Adequate Resource Allocation

ICORP Security provides sufficient resources to support the full implementation of our OH&S policies and procedures. Where in-house expertise is insufficient to meet specific occupational health and safety requirements, we seek guidance from qualified OH&S professionals to ensure compliance and best practices.

• Policy Compliance and Regular Reviews

Our OH&S policies undergo regular reviews to ensure they remain relevant, up-to-date, and aligned with each site and industry best practices. Compliance with these policies is mandatory for all employees and clients, reinforcing a culture of safety and responsibility across all our operations.

Subcontractor Compliance Framework

ICORP maintains a structured Subcontractor Compliance Framework to ensure all subcontractors meet strict regulatory, operational, and industry requirements. This framework governs the identification, onboarding, and ongoing management of subcontractors to ensure full compliance and service consistency.

Identification and Initial Screening

We identify potential subcontractors through industry networks, referrals, or direct inquiries. An initial screening is conducted to verify their qualifications, licenses, and registrations, ensuring they meet the prerequisites for operating in the security services industry.

Evaluation of Rates

We evaluate hourly labour rates provided by subcontractors to ensure compliance with the Security Services Industry Award and all statutory on-costs, including superannuation, payroll tax, and workers' compensation insurance. This ensures rates are competitive and align with legal and industry standards.

Compliance Verification

Before onboarding subcontractors, we verify that they hold all the necessary certifications, registrations, and licenses. This includes:

• - Current security licenses
• - Public liability and professional indemnity insurance
• - Proof of adherence to workplace health and safety regulations
• - Labour Hire licenses

Contracting

Once the evaluation is complete, a formal agreement is drafted to outline the terms and conditions, including scope of work, payment terms, and performance standards. Subcontractors are briefed to ensure they understand their obligations and our expectations.

Management and Monitoring

After onboarding, subcontractors are managed and monitored to ensure compliance with contractual terms and quality standards. Regular performance reviews and feedback mechanisms are used to maintain alignment with our company’s objectives and industry regulations.

Insurance & Coverage

Code of Conduct

ICORP Security’s Code of Conduct sets the foundation for how our people operate, ensuring all employees, contractors, and partners act with integrity, professionalism, and accountability across every environment. It establishes clear expectations for ethical behaviour, decision making, and workplace conduct, guided by our core values of integrity, innovation, customer focus, and leadership. The framework applies across all work-related situations and reinforces our commitment to maintaining a respectful, safe, and high-performing workplace.

The Code of Conduct also outlines strict compliance requirements covering corporate governance, confidentiality, conflict of interest, workplace safety, and respectful behaviour. Through structured policies, ongoing monitoring, and a strong “speak up” culture, ICORP ensures all individuals are supported and held accountable to the highest standards. This approach enables us to protect our people, clients, and stakeholders while consistently delivering professional and ethical security services.