FAQ

We provide an extensive range of services which are tailored to our client’s specific security requirements. Our services portfolio comprises the following:

• Physical Security:
• Uniformed Guards
• Concierge & Building Security
• Event Security and Crowd Management
• VIP Security
• Control Room Operators & Access Control Management
• Mobile Patrol & Emergency Response
• Electronic Security Solutions
• Consulting & Specialised Solutions

Yes, we provide security for events of all sizes including community fetes, school concerts, music festivals, sports events and others. Our goal is to help event managers deliver safe and secure events. Our event services include among others:

• Crowd control (for both liquor-licensed and alcohol-free events)
• Event perimeter patrols and protection
• Asset and property protection (prior, during and post event)
• Special escort & VIP protection
• COVID Marshalls

Contact us to discuss a tailored service to suit your specific needs.

Yes, we provide security services for commercial and residential buildings. Our team can help you manage the concierge desk or after-hours service for your tenants/residents, while providing a sound security presence. Contact us to discuss a tailor-made solution to meet your specific needs

This will depend on the number of guests, location and other variables. In general, a minimum of two guards are required for parties with under 100 guests. Licensed premises may also have other requirements for crowd control. Contact us to discuss your next function and we will provide a tailored solution.

Many factors influence the cost of our security services such as hours required, location and guard responsibilities. Contact us for a no-obligation consultation and/or request a quote.

Supported by our Melbourne-based, 24/7 National Operations Centre, our services are available across Australia and New Zealand.

Please go to Apply Online page , or email your most recent security licence and ID documents to recruitment@icorpsecurity.com.au.

Please go to Request a Quote page, or contact us at enquiry@icorpsecurity.com.au

Please contact our 24/7 National Operations Centre at 1 300 84 84 50 or by email to operations@icorpsecurity.com.au

Yes. ICORP Security delivers security services Australia-wide, supporting clients with single-site, multi-site, and national operations. Our workforce capacity and operational systems allow us to scale services while maintaining consistent standards across all locations.

ICORP Security focuses on operational control, directly employed guards, and technology-supported service delivery. Unlike providers that rely heavily on subcontracting or manual processes, our integrated systems and workforce management approach allow us to deliver more reliable and responsive professional security solutions .

Consistency is maintained through structured operational processes, clear post orders, and centralised oversight. Our proprietary platform, Active Workforce Pro (AWP) , provides real-time visibility across all sites, allowing us to monitor guard activity, compliance, and reporting standards. This ensures a consistent level of service regardless of location.

Guard performance is monitored through structured supervision, regular reporting, and real-time tracking systems . Using AWP, we verify attendance, patrol completion, and on-site activity, ensuring full accountability and transparency for every deployment.

Yes. Every site operates differently, so security services are tailored based on site conditions, risks, and operational requirements. This includes customised post orders, patrol routes, reporting formats, and training requirements to ensure the service aligns with your environment.

ICORP maintains a large pool of trained guards, allowing for rapid deployment when additional support is required. This is particularly important for events, incidents, or sudden operational changes where security needs increase.

All operations comply with state-based licensing requirements across Australia. We also maintain strict internal compliance processes, including verification of licences, certifications, and insurance coverage to ensure all personnel meet regulatory standards.

Technology supports visibility, reporting, operational control and compliance. Our AWP platform provides real-time tracking, live incident reporting, compliance monitoring, and client access to live operational data, allowing for better decision-making and faster response.

Yes. Clients have access to reporting and operational updates through our systems, including incident reports, activity logs, rostering and performance insights. This ensures transparency and allows clients to stay informed about security operations at their site.

Our guards work closely with site personnel to support daily operations, respond to incidents, and maintain a safe environment. This collaborative approach ensures security measures align with operational needs without disrupting business activities.

ICORP Security uses automated welfare check systems to support guards working in isolated or low-activity environments. Through our Active Workforce Pro (AWP) platform, scheduled welfare checks are triggered at set intervals, requiring guards to confirm their status in real time.

If a check is missed or a response is not received, alerts are automatically escalated to our operations team for immediate follow-up. This allows for rapid intervention where required and ensures guards are continuously monitored while on duty.

This approach strengthens duty of care, improves response times, and provides an additional layer of safety across all sites, particularly where guards are working alone.