Why ICORP Security

National Operations Centre (NOC) – The Heart of Our 24/7 Support

• At ICORP Security, our Melbourne-based National Operations Centre (NOC) operates 24/7 to provide immediate, coordinated support across all client sites. This centralised command hub is critical to ensuring service consistency, operational control and rapid emergency response, at any hour.
• Leveraging our proprietary workforce management technology, the NOC team oversees live rostering, monitors attendance in real time and initiates swift action when required. This ensures every security deployment is timely, compliant and aligned with site-specific requirements.
• Through a centralised system, the NOC also manages rostering, licensing, compliance checks and administrative coordination, ensuring seamless operations and strict regulatory adherence across all sites. In the event of an incident, the NOC deploys appropriate escalation protocols and engages the necessary resources to ensure a fast, effective response. Our team also works closely with emergency services, including Police, Fire Brigade and Ambulance, to coordinate immediate assistance during on-site emergencies.
• As an added service, the NOC is available to manage after-hours calls upon client request. This is particularly valuable for locations left unattended outside regular business hours, helping to maintain a visible security presence and ensuring urgent matters are addressed without delay. Acting as the central communication hub of ICORP Security, the NOC embodies our commitment to operational excellence, accountability and proactive service. These are some key reasons clients trust us to protect what matters most.